Privacy Policy
Five Star Carpet & Upholstery Cleaning, LLC is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy and your personal information, please contact us.
Last updated April 08, 2025 - Five Star Carpet & Upholstery Cleaning, LLC Privacy Policy
Data Collection
Data Usage
Data Security
We protect your data with secure storage measures to prevent unauthorized access.
Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY
Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Five Star Carpet & Upholstery Cleaning, LLC at 740-363-9002 or fivestarcarpetdelaware@gmail.com for HELP or to STOP receiving messages.
Opt-Out
You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to fivestarcarpetdelaware@gmail.com or 740-363-9002. After unsubscribing, you will receive a final
SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause:
We do not share your data with third parties for marketing purposes. Five Star Carpet & Upholstery Cleaning, LLC will not sell, rent, or share the collected mobile numbers or any personal or mobile information for marketing purposes.
Your mobile information will only be used to deliver authorized SMS communications related to our services, in compliance with industry regulations, including TCPA and 10-DLC guidelines.
You will only receive SMS communications from us after providing explicit consent, and you may opt out at any time by replying STOP or CANCEL to our messages.
We may share your information with third parties in the following circumstances:
• Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering services.
• Legal Requirements: We may disclose your information if required by law or to comply with a subpoena, court order, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal data may be transferred to the acquiring party.
All personal data—including mobile information—will be strictly controlled and limited to necessary operations such as the above exceptions. To ensure the protection of your information, we use encryption methods, implement stringent access controls, and conduct manual audits regularly to prevent unauthorized sharing or access.
Notwithstanding anything to the contrary in this privacy policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes.
If you have questions or comments about this policy, you may contact us by email at fivestarcarpetdelaware@gmail.com, by phone at 740-363-9002, or via the Contact Page on our Site.
